Frequently asked questions
Here are answers to some of our most commonly asked questions. Don’t see the answer you’re looking for? Get in touch.
Hosting & Service
We run the platform, the stack and the infrastructure underneath it: provisioning, patching, deployments, monitoring, backups and performance tuning. Your team works on the application; everything below it is ours.
Magento, WooCommerce, WordPress, Shopware, Drupal, Laravel, PHP, Node.js, Vue Storefront and CS-Cart, on Google Cloud and other major providers, and other PHP and Node.js applications on request.
Yes. We run a dedicated Magento security audit, covering the application, its extensions and the infrastructure it runs on.
Yes. Our Magento performance audit profiles the storefront, checkout and database, and reports what to change and in what order.
Security & Compliance
Yes. Our hosting is PCI DSS compliant, and we support merchants through their own assessments.
Yes. Every environment sits behind a web application firewall with DDoS protection, alongside hardened OS and PHP builds, SSH keys and IP allowlisting.
ISO 27001 and ISO 9001, and our hosting is PCI DSS compliant.
Continuous monitoring with rapid patching of high-risk issues, encrypted offsite backups, and hardened builds maintained as part of the managed service.
Performance & Uptime
Yes. We review capacity and performance with you, including ahead of known peaks such as Black Friday, and offer a dedicated performance audit.
Yes. Our platform scales automatically within seconds, with no manual intervention and no downtime.
Let's Talk
Tell us about your platform and goals. Our engineers will help you find the right performance setup, no sales pressure, just expert advice.