What's covered?
Cancel within 60 days of your first paid day (day 15 if you started with a 14-day free trial) and we refund every hosting fee you've paid, monthly or annual.
If you paid for a year up front, we refund the annual payment in full.
Money-back guarantee
60-Day Money-Back Guarantee
Every CoreCluster and CoreStack plan comes with a 60-day money-back guarantee. If we are not right for you, cancel within 60 days of your first paid day and we refund the hosting fees you have paid. Here is how it works.
What are the limits?
One guarantee per product per company: once for CoreCluster and once for CoreStack.
Third-party purchases are excluded.
When is the refund paid?
Within 14 days, to your original payment method.
How do I claim?
Through Billing in your control panel, in a support ticket, or by email to [email protected].
This page is a plain-English summary of the guarantee. Its full terms follow in our Terms of Service.
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