MageKEEP

Client testimonials

Success stories

• The fact is, Corefinity helped us through a very difficult period which would have otherwise been disastrous for our company. The first calendar quarter of this year has been superb for business, and we have hit record figures with Corefinity's help. It is often said that you judge a company by the way problems are dealt with - well done Corefinity 12 out of 10!

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  I cannot praise the team at Corefinity highly enough. With what we went through before starting with them, our experience has to be considered a successful "rescue mission".

  We changed our eCommerce platform to Magento last August, but we had consistent ongoing problems at the time with another hosting company. Things came to a head in December as we were ramping up for our busiest time of year – Christmas and New Year. As web traffic increased, so did the problems – we had a slow website with many outages, which is not what you need with a warehouse full of stock ready for our peak trading season! Our hosting company could not solve the issues despite many failed attempts.

  As we got to Christmas week, things hit rock bottom. Our website was very erratic and going down every day. We were losing huge amounts of turnover, and were in big trouble.

  Something had change fast. Our only way out was to change to a different hosting company with more expertise and knowledge of Magento - but it was only 3 days until Christmas. It seemed like commercial suicide to even consider transferring our website to another hosting company at this time of year! Who would even consider taking on our project so close to Christmas? Having traded online for over 16 years, this was the most stressful situation we had ever encountered.

  We were desperate and out of options, so we started looking for an alternative solution as we had no choice. We did the usual - a Google search. Out of many results, I came across Corefinity. Their website said the things I need to hear, so I speculatively called them. This was probably one of the best decisions I have ever made.

  They listened to us and considered our problems with an extremely positive and helpful attitude. Things suddenly seemed brighter! They could have my site running on their servers for inspection and if acceptable, migrated and live within a few hours. I was expecting a migration to take days, especially at Christmas. We hit the button and migrated - as promised, we were live and trading successfully again within hours. Unbelievable considering what we had been through, but true!

  A little while later, the biggest test came - we became the victims of a sustained DDOS attack, which can spell disaster unless you know what you're doing. Fortunately, Corefinity did, and were helpful and flexible enough see it through - we continued trading despite efforts of others to stop us.

  

  Managing Director

  Peter Tyson

• Corefinity's hosting has been fantastic. After being with the company for two years, we've only had a couple of instances where we've had alerts, Your response time is wonderful and you're always quick to react to any issues, should they occur - in the time it takes to write a ticket, the issue is already resolved! As a whole, you are a wonderful company to work with and I wouldn't hesitate to recommend your hosting.

  

  Managing Director

  Ladderstore

• We now have around 8 managed servers with Corefinity and slowly moving away from 1and1. I need the support they provide me and my confidence with them is high. Where possible and if budget suffices on a project, I would refer Corefinity (and I do). Their knowledge, support skills and patience is amazing.

  

  Raj Gorsia, IT Director

  Your World Healthcare